Custom Fulfillment Services are Exactly What They Say
Many fulfillment service providers provide a base package that is essentially a one-size-fits-all collection of services that will suffice for the majority of businesses.
This would include warehousing, inventory management, order fulfillment, and possibly some kind of analytics, but they mostly function over form. If the 3rd party fulfillment house you’re dealing with goes above and beyond the basics, allowing you to make specific requests or leave special instructions about how to pack your orders, you’ve just experienced custom fulfillment.
Whether it’s the special care you take in packaging them or the special packages you use to ship them, there’s something you do that really distinguishes your company’s merchandise and fulfillment. However, as you’ve grown, it may have become difficult to maintain the traditions that made you so popular, which is why you were looking for fulfillment services in the first place.
Will, however, a third-party fulfillment company be able to provide your customers with the personalized attention you’ve always given them?
Custom Fulfillment Service Can Take Many
Different Formats to Name a Few:
- Including personalized literature with your orders. Not only is the creation of custom literature a custom option, but so is the inclusion of a brochure or catalog in each order. Catalogs and glossy flyers for new products may require an extra step or two, but they can help speed up that next order.
- Individualized kitting. Your data shows that certain products seem to sell together a lot of the time, whether they’re logically related or not. Your custom fulfillment center can help you save money by creating kits that already include these items pre-bundled. Kitting expedites the packing process, saving you a little money on each order and a lot in total.
- It’s no surprise that the majority of eCommerce orders are shipped in plain brown boxes. It’s cheap and easy to find, but it also leaves a lot of empty space that could be used for branded marketing for your company or product. Consider if your fulfillment service used a unique box or box tape to promote something that wasn’t likely already in the box, or simply became so closely associated with your brand that your customers were ecstatic at the sight of the package.
Custom fulfillment services can help you take your small personal touches to the next level, allowing you to sell more products and assist more customers with their purchasing decisions. Next time you check in, ask your favorite 3PL about their custom options; you might be surprised at how much is available to you.
5 Things You Should Know About Fulfillment Service Providers
1. Fulfillment essentially means execution
It is synonymous with a variety of services that a provider provides to the end customer on behalf of the manufacturer in both German and international language usage. It is known as e-fulfillment or e-commerce fulfillment in online trading or e-commerce.
2. Fulfillment is near to the customer
Fulfillment is the final stage in the supply chain before a product reaches the hands or home of a consumer. E-commerce fulfillment refers to the process of delivering goods ordered online by customers. It entails storing products, picking and packing orders, and finally delivering the order to the customer.
3. Warehouse and Fulfillment Center are Frequently Used
A company that stores products for an extended period of time is referred to as a warehousing solution. A warehouse is a large storage facility or industrial space designed to house large quantities of inventory. Some warehousing providers specialize in large-volume wholesale or B2B e-commerce orders. Others cater to smaller e-commerce sellers who may prefer to rent more cost-effective spaces such as lockers or inventory storage units.
A fulfillment center, on the other hand, is a physical location where a third-party logistics provider (also known as a fulfillment provider) fulfills customer orders for e-commerce retailers. A fulfillment center exists to ensure that online orders are delivered to customers on time and to relieve e-commerce companies of this burden.
4. Fulfillment service providers may also be in charge of order processing, shipping, and transportation, as well as returns.
When an order is received, warehouse personnel will select the appropriate items from the shelves and deliver them to the packing area. A series of quality control checks, such as scanning each item, placing it in the appropriate packaging, adding packing slips and other documentation, sealing the other, and arranging to ship, are usually required during the packing process.
When the order is ready to ship, the fulfillment service provider will use a variety of shipping providers to deliver the order to the customer on time. If the product is returned to the customer after it has been delivered, the fulfillment service provider will handle the return, exchange, and/or refund process.
5. In Europe, fulfillment service providers are subject to market surveillance regulation law.
Fulfillment service providers are now considered economic operators in Europe. This means that if the company does not have a physical presence in the EU, an Authorised Representative must be appointed to carry out the obligations of the Market Surveillance Regulation.
Otherwise, the relevant product may not be offered for sale on the EU market, and customs authorities may refuse to sell the product in the EU.
The new regulation’s obligations to economic operators help to ensure that market surveillance authorities have access to the necessary information on product compliance.